Last Updated: July 2026
The information provided on the Fraglowy website (“Website”) is provided for general informational and commercial purposes. This Disclaimer explains certain limitations and disclosures relating to the use of our Website and the information published on it.
Nothing in this Disclaimer excludes, restricts, or modifies any rights or remedies that cannot legally be excluded or limited under applicable law.
1. General Information
Fraglowy makes reasonable efforts to ensure that information published on the Website is accurate and up to date.
However, information may occasionally contain errors, omissions, inaccuracies, or information that becomes outdated.
Website content should not be treated as professional legal, medical, financial, or other specialized advice.
Where product-specific information is provided, customers should also review the applicable product packaging, label, instructions, warnings, and other information supplied with the product.
2. Product Information and Product Claims
We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and other product information.
However:
- Product colours may appear differently depending on device or screen settings.
- Product packaging may vary from images shown on the Website.
- Minor differences in size, colour, appearance, or packaging may occur.
- Product availability may change without notice.
We reserve the right to correct errors or update product information where necessary.
Product information published on the Website should be consistent with the applicable product packaging, labeling, and other authorized product information.
This Disclaimer does not make any product claim accurate or lawful by itself. Fraglowy does not intend this Disclaimer to replace, override, or excuse any applicable requirements relating to product descriptions, advertising, consumer protection, food or supplement claims, cosmetics, labeling, or other applicable laws.
3. Supplements and Health-Related Information
Any information relating to supplements or nutritional products is provided for general product-information purposes only.
Supplement products are not intended to be represented as diagnosing, treating, curing, or preventing disease unless such claims are legally permitted and properly supported under applicable law.
Nothing in this Disclaimer authorizes or excuses misleading, deceptive, unsubstantiated, or unlawful health claims.
Customers should follow the directions, warnings, storage instructions, and other information provided on the applicable product packaging.
If you have questions about whether a product is appropriate for you, seek advice from a qualified healthcare professional.
4. Pricing Disclaimer
Although we make reasonable efforts to ensure pricing accuracy, occasional pricing, typographical, technical, or system errors may occur.
Where permitted by applicable law, Fraglowy may:
- Correct pricing errors;
- Cancel an order affected by a pricing error; and
- Refund payments received for an order that cannot be fulfilled at the correct price.
Any cancellation or refund will be handled in accordance with applicable law and our applicable store policies.
5. Availability Disclaimer
All products displayed on the Website are subject to availability.
We cannot guarantee that every product will remain in stock at all times.
If a product becomes unavailable after an order has been placed, we will notify the customer and provide an appropriate resolution, which may include cancellation and a refund where applicable.
6. Shipping and Delivery Disclaimer
Estimated processing and delivery times are estimates only.
Actual delivery times may vary due to circumstances outside our reasonable control, including:
- Customs inspections
- Carrier delays
- Weather conditions
- Public holidays
- Natural disasters
- Remote delivery locations
- Incorrect or incomplete delivery information
- Government restrictions
- Other unforeseen circumstances
Please refer to our Shipping Policy for detailed information about shipping, tracking, delivery estimates, customs, and import charges.
7. Third-Party Links and Services
The Website may contain links to third-party websites or use third-party services, including payment, shipping, hosting, analytics, communications, and other service providers.
Fraglowy does not control the independent content, products, services, privacy practices, terms, or policies of third-party websites or services.
Third-party services operate under their own applicable terms and policies.
8. Third-Party Trademarks and Brand Relationships
Product names, brand names, logos, trademarks, service marks, and other intellectual-property rights appearing on the Website may belong to their respective owners.
Unless expressly stated otherwise, the appearance of a third-party brand, trademark, product name, or logo does not mean that Fraglowy is affiliated with, endorsed by, sponsored by, or authorized by the relevant trademark owner.
Fraglowy does not claim ownership of third-party trademarks or brand assets that belong to other parties.
Any use of third-party brand names or trademarks is intended only to identify the relevant products or brands where such use is permitted by applicable law.
9. External Service Providers
The Website may rely on third-party providers for services such as:
- Payment processing
- Shipping and logistics
- Website hosting and technology
- Analytics
- Customer communications
These services may be subject to the providers’ own terms, privacy policies, and operating conditions.
Fraglowy is not responsible for interruptions, errors, or failures caused solely by third-party services, except where liability cannot legally be excluded.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Fraglowy will not be liable for indirect, incidental, consequential, special, or punitive losses arising from:
- Your use of the Website;
- Your inability to use the Website;
- Delayed deliveries caused by circumstances beyond our reasonable control;
- Product unavailability;
- Technical interruptions;
- Errors or omissions in Website content; or
- Events beyond our reasonable control.
Nothing in this Disclaimer excludes, restricts, or modifies any rights, guarantees, warranties, remedies, or liabilities that cannot legally be excluded, restricted, or modified under applicable law.
11. No Warranties Regarding Website Operation
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
We do not guarantee that:
- The Website will always be available;
- The Website will operate without interruption;
- Website content will always be complete or error-free;
- The Website will be compatible with every device or browser; or
- The Website will be free from all harmful components.
This section does not limit any mandatory consumer rights or guarantees that cannot legally be excluded.
12. Customer Responsibility
Customers are responsible for:
- Providing accurate billing and shipping information;
- Reviewing applicable product information before placing an order;
- Following product instructions and warnings provided with the product;
- Ensuring that products may lawfully be imported where applicable; and
- Paying applicable customs duties, taxes, or import charges where required.
These responsibilities do not limit any rights or remedies available to customers under applicable consumer protection laws.
13. Intellectual Property
Website content is owned by Fraglowy, licensed to Fraglowy, or used with permission from the applicable rights holder, as applicable.
This may include:
- Text
- Product descriptions
- Images
- Graphics
- Logos
- Icons
- Website layouts
- Designs
- Other Website materials
Fraglowy does not claim ownership of intellectual property belonging to third parties.
Unless permitted by applicable law or authorized by the relevant rights holder, Website content may not be copied, reproduced, distributed, modified, published, or commercially used without appropriate permission.
14. Changes to This Disclaimer
Fraglowy may update this Disclaimer from time to time to reflect changes in our Website, business practices, products, services, or legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
15. Contact Us
If you have any questions regarding this Disclaimer, please contact us.
- Website Name: Fraglowy
- Company Name: Fraglowy
- Address: 406 Vinoba Basti, Ward No. 26, Ganganagar, Rajasthan 335001, India
- E-Mail: info@fraglowy.com
- Phone: +91 8104188096
- Contact Form: Here
Customer Service Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
- Time Zone: Indian Standard Time (IST) – GMT+5:30
🕒 Response Time: We aim to respond within 1–2 business days.